Agentic Browser Design for Healthcare Operations
Research and answer workflow design focused on clarity, traceability, and speed for complex domains.
Timeline
Category
The Goal:
Design a fast, trustworthy workflow for exploring medical information and extracting answers, so users can go from question to decision without getting lost across tabs and sources.
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The Challenge:
MATLAB workflows often have deep feature sets and users vary from beginner to expert. Small UI decisions can impact efficiency, muscle memory, and trust for long-time users. It is easy to add UI, but hard to remove steps without breaking expectations.
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The Result
Produced a UX-focused redesign or concept direction for a key workflow, including a clearer task flow, reduced cognitive load, and a design rationale grounded in real user behavior and edge cases.
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